Field Notes: Add a Market Place by Your Restaurant Entrance

Isaac Kremer/ June 21, 2023/ Economic, Field Notes, Physical, Social, storefront/ 0 comments

Recently as I was picking up my dry cleaning in Metuchen, I saw this example of sidewalk retail. It brought the spirit of an open air market on to the sidewalk. Interestingly there had been tables lining the sidewalk of this restaurant on every side available. Reserving a space for the product protected beneath the awning and between their entrance vestibule on one side and wind break on the other side was smart. It activated a space near the entrance and street corner bringing the restaurant brand outside. Further, it gave an opportunity for an impulse buy to bring people into the restaurant who might not otherwise come in to dine. There was also a small display with take away menus promoting the gift card. Finally, it sent a message about what an orderly and safe town Metuchen is. So safe in fact that merchants are fine having product sit in front of the store. We recommend that restaurants add a retail option for their customers. It will add a revenue stream but also make your town feel more lively, activated, and safe.

Coda: we got thinking about economics. If a table is available for sit down diners and is turned over five times with an average ticket of $60, that is $300. Profit margins for restaurants are quite low between 3% and 10%. So for that $300 of revenue the business may make between $9 and $30 in profit. The opportunity cost of losing this revenue for a table out all day is therefore between $9 and $30. The opportunity to get a greater profit from retail sales, new customer acquisition, and gift card purchase makes the market place table option enticing by adding and increasing revenue streams. Not to mention the market place can be quickly struck and table returned to full service dining options when needed making the opportunity cost even less. Seldom is outdoor dining fully occupied except during peak times. For that reason the market place option makes dollars and sense.

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About Isaac Kremer

Isaac is a nationally acclaimed downtown revitalization leader, speaker, and author. Districts Isaac managed have achieved over $1 billion of investment, more than 1,899 jobs created, and were 2X Great American Main Street Award Semifinalists and a 1X GAMSA winner in 2023. His work has been featured in Newsday, NJBIZ, ROI-NJ, Patch, TapInto, and USA Today. Isaac is a Main Street America Revitalization Professional (MSARP), with additional certifications from the International Economic Development Council, National Park Service, Project for Public Spaces, Grow America (formerly the National Development Council), and the Strategic Doing Institute.

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